Help with Studio
Write to us and a person answers, usually within a few days.
It helps to say which device and system version you use, which keyboard or audio interface, and what you did just before the problem.
Common questions
My keyboard makes no sound.
Check that the keyboard is plugged in and is a class-compliant MIDI keyboard (most are). Pair a Bluetooth keyboard with Pair Bluetooth keyboard in Studio. On a Mac you can also pair it in Audio MIDI Setup, under MIDI Studio, then Bluetooth.
The sound comes late.
Use headphones or an audio interface. A Mac's built-in speakers add a delay of their own that no app can remove.
Where are my songs?
On your device, in Studio's own storage. To keep a copy elsewhere, turn on Back up to Dropbox in Settings and mark the projects you want to keep, or use Share project to send a song as one file.
How do I delete my data?
Delete the app. Studio keeps nothing anywhere else, except copies you made in your own Dropbox or iCloud Drive, which you can delete there.